Video
Delhivery Tracking: "Delivered" But Not Received?
When Delhivery tracking shows delivered but you did not get the parcel, this WIMO video walks through reading the scan timeline, common mix-ups, and sensible next steps. Free tracking on whereismyorder.org — not affiliated with Delhivery.
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In this video
- 0:00 — Tracking says delivered — parcel not received
- 0:15 — Read the AWB timeline before you panic
- 0:35 — Delivery proof and OTP fields (when shown)
- 0:50 — Check neighbours, security, and address typos
- 1:21 — Seller or marketplace escalation
- 1:39 — Opening a courier support ticket
- 1:53 — Track again on WIMO
Transcript
Delhivery tracking says delivered — but nothing arrived?
First, open the AWB on WIMO and read the scan timeline in order.
Look for delivery proof or OTP notes only when the courier shows them.
Ask neighbours, security, and family — and double-check the shipping address.
If it is a marketplace order, use the seller or app’s help flow.
You can also raise a ticket with Delhivery using your AWB.
Paste the same AWB on whereismyorder.org anytime to track again.
WIMO is not affiliated with Delhivery.