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WhereIsMyOrder

Courier tracking guide

Updated

Meesho Delivery Failed — How to Get Re-attempt & Avoid RTO

Delivery attempt failed on Meesho? Fix phone/address, track re-attempt timing, and stop RTO before your order goes back to seller.

When Meesho delivery attempt fails, the courier usually tries again 1–2 times before starting RTO (return to seller). Read the failure reason, update your phone or address via Meesho Help, and stay reachable for the next attempt — act within 24–48 hours to save your order.

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Step-by-step

  1. Read the failure remark

    Track the AWB below and note the courier's reason code (e.g. customer unavailable, wrong address, phone issue).

  2. Fix contact details fast

    If phone or address is wrong, open Meesho Help from the order page and request an update before the next attempt.

  3. Stay available for re-attempt

    Keep phone reachable and answered. Watch for courier calls or OTP SMS when status returns to out for delivery.

Why Meesho deliveries fail

Customer unavailable, wrong or incomplete address, phone unreachable, OTP not shared, COD cash not ready, or restricted entry (gate/society access) are the most common courier remarks. Check your tracking timeline for the exact reason code.

COD-specific failures

Keep exact change ready when possible. If you refuse COD multiple times, couriers start RTO faster to minimize loss exposure.

Phone number issues

Wrong number or out of service blocks agent calls. Verify the number on your Meesho order matches your active SIM before the next attempt.

What happens after a failed attempt

Couriers typically re-attempt within 1–2 working days. Some partners move the parcel to a nearby pickup point instead. Watch tracking for the next out-for-delivery scan or pickup-available notification.

Re-attempt schedule

Most couriers try 2–3 times total. After exhausting attempts, RTO (return to origin) starts automatically unless you fix the issue and request another try via Meesho support.

How to prevent RTO after failure

Update phone or address via Meesho support (in-app Help → your order → contact support), add clear landmark instructions for restricted societies, and keep your phone reachable on the next OFD day. Do NOT wait silently — courier RTO timelines are short.

Live parcel tracker

Frequently asked questions

How many Meesho delivery attempts will I get?

Usually 2–3 depending on the courier and Meesho's policy. After that, RTO (return to seller) may start automatically, and you lose the order unless support intervenes.

Meesho delivery failed and now RTO — can I still get it?

Once RTO is in motion, ask Meesho if a re-ship is possible. Reverse scans mean the parcel is returning to the seller.

Why did the agent leave without calling me?

Check if the phone number on your order is correct. Agents mark customer-unavailable if calls fail or no one answers at the address within their wait window.

Can I change delivery address after failed attempt?

Address changes after shipping are limited. Minor corrections (tower/flat number) are sometimes possible via Meesho support — reach out within 24 hours of the failed scan.

Track by marketplace order pages

Know the store you ordered from? Open a dedicated tracking page.

Track by courier

Open a dedicated tracking page for the courier that shipped your parcel.